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Quality & Warranty

Slab Dimensions
Quartz Properties
Surfaces

Slab Dimensions

With the slab sizes and widths available in all our various designs, our products are suitable for a wide variety of applications – kitchen worktops, kitchen islands, bathroom countertops and other applications. Our slabs come in both standard and jumbo sizes, in 2 different thicknesses of 20mm and 30mm [Weights are approximate] Our recommended Fabricators can offer you edge profiles, shapes and designs that can be designed to your specification.

Quartz Properties

All our slab products are composed of using 93% pure quartz and 7% recycled glass, recycled stone, aggregates sands and colours.

Surfaces

Polished surfaces offer a diverse variety of attractive colours, leaving a contemporary and elegant feel. With your lighting reflecting and making the surfaces look silky and smooth.
Leather surface is a matt finish also known as honed. The textured finish is modern and stylish and adds character to your interior, leaving an organic feel.

10 Years warranty on all our products!

HS warrants to the residential owner-occupants of installed HS slab surfaces a ten (10) year warranty from the date of purchase by the original owner or installer whichever is earlier. The quartz warranty covers any manufacturing defects and if any manufacturing defect occurs during the warranty period, we will repair or replace the defective HS slabs. Customers are advised to read and understand the maintenance instructions of our stone.

How to obtain our 10-year warranty:

HS Stone 10-year quartz warranty is available to anyone who has recently had a HS Stone slab installed in their homes or premises by approved fabricators and distributors, along with fitter invoice. As long as you follow our guidelines, your warranty will be valid for 10 years after installation. To activate your 10 year warranty, please complete the form from below.

Note: Discontinued colours are NOT covered by our 10-year warranty.

What this warranty does not cover?

Cracks
Abnormal use or abuse
Temporary marks
Variations in colour
Outdoor use
Normal wear and tear
Cracks

HS Stone slabs are stone products which will not crack unless an external force or interaction causes the crack such as impacts, uneven cabinets or flooring, structural settling or movements, thermal shock from the use of crock pots, skillets or other hot items placed directly on the HS Stone slabs, improper installation or other conditions in the home that may cause the HS Stone Surfaces to shift.

Abnormal use or abuse

This warranty does not cover products exposed to abnormal use or conditions or abuse in any way.

“Abnormal use or conditions” includes, but is not limited to, damage from mishandling or misuse, damage from excessive heat, scorching or exposure to weather conditions, exposure to ultraviolet light, physical or chemical abuse, acid etching, staining or damage from improper care and maintenance or damage from chipping, cracking, impact damage or breaking due to customer abuse.

Temporary marks

This warranty does not cover temporary marks on the HS Stone products including but not limited to metal marks, fingerprints or smudges or other temporary marks made by household utensils.

Variations in colour

This warranty does not cover temporary marks on the HS Stone products including but not limited to metal marks, fingerprints or smudges or other temporary marks made by household utensils.

Outdoor use

Using any of our HS Stone on outdoor work surfaces.

Normal wear and tear

This warranty shall apply to HS Stone Integrity Sinks that have been installed with your HS Stone Surfaces (“Integrity Sinks”), except however, this warranty for Integrity Sinks does not cover normal wear and tear that occurs over time including but not limited to minor dents and scratches from pots and pans, cuts and nicks, scuff marks, chipping, pouring boiling water without cold water, use of dry ice or any other uses that do not comply with the Care and Maintenance for Integrity Sinks.

Warranty – Acceptance Form

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